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UAE: Top food delivery services face a shortage of delivery riders

Restaurants in the UAE struggle to find riders from the most popular delivery services — Zomato and Talabat. The two delivery service platforms contribute to the largest share of delivery services in the UAE.

According to social media posts, some riders refuse to work, demanding more pay.

In a statement, Talabat said that the company is “committed to ensuring riders can continue to rely on our platform to provide for their families, having decent stable gross monthly earnings of around Dh3,500 on average”.

On the app, some restaurants appear to be either busy or closed. The Talabat app displays a notification informing users that the company is experiencing operational disruptions. Some restaurants that offer delivery are also experiencing difficulties.

The problem occurred after Deliveroo riders also refused to work and aired out their concerns about the changes made by Deliveroo. BKM/ Expat Media


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