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UAE: What law says on harassment over phone by individuals, debt collectors

Repeatedly calling someone can get you in legal trouble in the UAE, where the action can be considered a form of harassment.

One of the common complaints involve banks or debt collectors. In 2022, the UAE Central Bank made it illegal for banks or debt collectors to incessantly call defaulters, their family, friends or work places.

The UAE Central Bank also made it illegal for banks or collection agents to visit a defaulter without their permission.

“It is an illegal act to harass for the recovery of loan money. You may file a criminal complaint in the nearest police station against the person who is harassing or abusing you or your reputation,” said Imran Khan of Bin Eid Advocates & Legal Consultants. The complaint can be raised at the UAE Central Bank if the offender is a bank employee, he added.

Individuals repeatedly calling UAE residents may also be accused of harassment.

Earlier this month, the Abu Dhabi Court for Family, Civil and Administrative Cases ordered a man to pay a woman Dh5,000 as compensation for disturbing her with incessant phone calls.

The woman said that the unwanted caller caused her to suffer mental, material and moral damages. ICA/Expat Media

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