Dubai bank warns of new scam to trick customers during Covid-19


DUBAI – The Dubai Islamic Bank on Tuesday (May 12) warned customers of a new kind of scam targeting customers amid the Covid-19 pandemic.

“Beware of smishing,” the bank said in an email to customers, describing the new SMS fraud.

“Stay alert and be informed of the new ways fraudsters are using to trick customers during the current Covid-19 crisis,” it said.

What is smishing?

Smishing is a combination of the words SMS and phishing, in which fraudsters attempt to acquire your personal, financial or security information by text message.

How does it work?

Fraudsters will send you an SMS asking you to click on a link or call a phone number in order to update, reactivate or validate your account, credit card or debit card.

The link and the telephone number will be bogus and a trap by fraudsters pretending to be working with the bank.

“Remember, DIB will never call you from a mobile number or ask you for your personal banking or security information over the phone,” according to DIB.

To avoid smishing, never click on the links, attachments or images that you receive via unsolicited text message or SMS without first verifying the sender.

Also, never respond to a text message that requests your PIN, online banking password, OTP or any other security credentials. ICA/Expat Media

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