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Will VOIP be banned in UAE after Covid-19? TRA clarifies


DUBAI – What’s the future of Voice over Internet Protocol (VOIP) apps like Zoom in the UAE as the country resumes business amid the coronavirus pandemic?

The Telecommunications Regulatory Authority (TRA), in a meeting of the Federal National Council (FNC) on Wednesday (June 10) said the decision is up to telecom operators du and Etisalat.

VOIP apps like Zoom, Skype, Google HangOuts and Microsoft Teams have been widely used in the UAE as the telecom authority in March removed a ban on some VOIP services to help companies cope with remote working conditions amid the pandemic and help individuals keep in touch with family and friends.

On Wednesday, Hamad Al Mansoori, director general of TRA, said: “The authority is not responsible for such apps. We are not in a position to answer the question about whether VoIPs will continue to be accessible [in the UAE] once the pandemic is over.”

FNC member Mira Al Suwaidi had pointed out that it is important to keep the apps available to support businesses this time.

“If we want to attract more companies to boost the economy of the country, Du and Etisalat must co-operate with this regard,” Al Suwaidi said.

Du and Etisalat have yet to comment on the matter. Currently, VOIP services are still accessible free of cost in the UAE. ICA/Expat Media

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