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Taylor Swift slammed Ticketmaster over the mishandled sale of tickets for her upcoming tour, calling it “excruciating” as fans had trouble buying tickets.
“The Eras Tour” tickets went on sale last Friday. Days after several glitches and long queues, the public sale was abruptly canceled.
“It’s really difficult for me to trust an outside entity with these relationships and loyalties, and excruciating for me to just watch mistakes happen with no recourse,” Swift wrote on Instagram.
Swift and her staff asked Ticketmaster “multiple times if they could handle this kind of demand and we were assured they could.”
“It’s truly amazing that 2.4 million people got tickets, but it really pisses me off that a lot of them feel like they went through several bear attacks to get them.”
Ticketmaster blamed “extraordinarily high demands on ticketing systems and insufficient remaining ticket inventory” for the cancellation.
As Ticketmaster declined to comment, it was not immediately clear whether the sale would be rescheduled or how many unsold tickets remained.
The tour is set to kick off March 17, 2023, in Glendale, Arizona, with stops including Houston, Atlanta, Chicago, and five final domestic shows in Los Angeles in early August. BKM/ Expat Media
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