The Dubai Metro was launched on September 9, 2009.


New operator takes over as Dubai Metro turns 12


DUBAI – A new company took over the management of Dubai Metro as it marked its 12th anniversary on Thursday (September 9).

According to the Roads and Transport Authority (RTA), the French-Japanese consortium Keolis Group will be operating and maintaining Dubai Metro as well as Dubai Tram for the next 15 years.

Keolis Group is supported by Mitsubishi Heavy Industries Engineering and Mitsubishi Corporation to operate and maintain Dubai’s two biggest transport.

It took over management from UK-based Serco Group, whose contract to operate and maintain Dubai Metro and Dubai Tram ended on September 8. Serco ran Dubai Metro for 12 years.

The Keolis Group will manage the fare systems, including the sale and recharge of Nol cards at Metro stations, and the employment and training of Emiratis in rail work and operation.

Keolis’s chief executive officer Bernard Tabary said his aim is to encourage more people to use public transport.

“Our focus behind the scenes is how do we enhance customer friendliness, how do we make people delighted to be on this network, how do we make them see this as an opportunity to get rid of their first car or their second car,” Tabary told Dubai Eye radio station.

The Dubai Metro has recorded more than 600,000 passengers per day. In the last 12 years, some 1.7 billion passengers have used the metro. ICA/Expat Media

For all the latest news from the UAE and the world, follow us on Facebook, Twitter and Instagram and subscribe to our YouTube page


ADVERTISE HERE Find or post new jobs, motor ads and classifieds

Explore Expat Media