A screen shot of the incident with J&T Express employees.


J&T Express reacts to shocking viral video of mishandled packages


MANILA – Courier service company J&T Express received ire from social media users after a shocking video of its employees mishandling packages went viral online.

The viral video posted on social media showed personnel—some shirtless, and all not wearing facemasks and gloves—hurling packages into a J&T Express truck.

In a statement on Monday, J&T Express said it is looking into the case and will take appropriate action against  employees involved in the incident.

“We would also like to assure the public that this is an isolated case. All of our facilities, including our branches and warehouses across the country, are under 24/7 monitoring. We also follow strict protocols in handling the shipments and ensure that these are handled with proper care,” J&T Express said in a statement.

The video has since gotten thousands of comments and reposted on social media. Many netizens blamed J&T Express management for the fiasco.

“From supervisor to warehouse in charge, doesn’t anyone in that warehouse have work standards?” social media user Julius Pomarin.

Ramdanso Crugal commented that the employees should have worked as “garbage collectors” for throwing packages as if these were trash.

Many also said the video was an eye opener and explains why some of their packages were delivered in damaged boxes.

A meme of the video received nearly two million views in less than 24 hours. Watch it here:

ICA/Expat Media

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