Picture for illustrative purposes only. ARCHIVE
Passengers using the UAE’s Etihad Rail service could face fines of up to Dh10,000 for violating passenger regulations, including offences committed on board trains, at stations and within railway facilities.
Etihad Rail has issued a list of penalties covering a range of violations, from minor offences such as littering and occupying reserved seats without permission to serious breaches involving safety equipment, restricted areas and property damage.
The railway operator said authorised Etihad Rail employees have the authority to issue fines to passengers or visitors found violating the passenger regulations.
Fines must be paid by the offender or their authorised representative. Etihad Rail also clarified that paying a fine does not prevent cases from being referred to relevant authorities, including the Public Prosecution, or other legal action under applicable UAE laws.
Etihad Rail fines for common passenger violations
Several offences carry a Dh200 fine, including:
• Littering or improperly disposing of waste on trains, at stations or railway facilities
• Placing feet on train seats
• Refusing to leave the platform at the destination station or when instructed by authorised staff
• Travelling without a valid ticket or failing to present a ticket when requested
• Using another person’s ticket
• Fare evasion or failing to pay the correct fare
• Misusing discounted or concession tickets
• Occupying reserved seats without permission
• Carrying prohibited or restricted items
• Travelling in a higher class than the ticket purchased
• Failing to follow instructions from Etihad Rail employees
• Entering or remaining on trains or at stations while intoxicated or unfit to travel
• Possessing or consuming alcohol where prohibited
• Forging, altering or fraudulently modifying tickets
Passengers are reminded to ensure they have a valid ticket before boarding and to follow instructions from railway staff throughout their journey.
Dh500 fines for smoking, harassment and service disruption
More serious passenger conduct violations carry a Dh500 penalty. These include:
• Smoking or using electronic smoking devices in prohibited areas
• Disruptive, abusive or threatening behaviour
• Harassment, verbal abuse, spitting or soiling trains and stations
• Blocking or tampering with train doors
• Opening train doors while the train is moving
• Causing delays to railway services
• Possessing or dealing in controlled substances
• Commercial photography or filming without prior approval
• Boarding or leaving the train while it is moving
Etihad Rail has introduced these measures to help maintain safety, comfort and smooth operations across its passenger network.
Serious violations can lead to Dh5,000 fines
Passengers or visitors committing serious safety or security violations may face fines of Dh5,000. These include:
• Tampering with or damaging safety equipment
• Throwing objects at, from or inside trains or railway vehicles
• Entering railway tracks or restricted areas without authorisation
• Damaging trains or station property, including graffiti
• Activating emergency systems without a valid reason
• Misusing emergency exits
Other violations may carry fines up to Dh10,000
Etihad Rail regulations also include a flexible penalty range of Dh100 to Dh10,000 for violations that are not specifically listed. The final amount depends on the nature and seriousness of the offence.
Etihad Rail passenger rules
The fines apply across Etihad Rail’s passenger network, including trains, stations and facilities operated by the railway company.
Etihad Rail launched its first passenger service on June 30, connecting Abu Dhabi and Fujairah in one hour and 45 minutes. The service is the first phase of the UAE’s national passenger railway network, which will eventually connect 11 cities and regions across the country.
Passengers are encouraged to check travel requirements, ticket rules and prohibited items before travelling to ensure a smooth journey.
Complete Etihad Rail fine guide
Dh200 fine: Littering, putting feet on seats, travelling without a valid ticket, fare evasion, misuse of tickets, carrying restricted items, ignoring staff instructions, alcohol violations, ticket fraud
Dh500 fine: Smoking, using e-cigarettes in prohibited areas, abusive behaviour, harassment, tampering with doors, causing delays, unauthorised commercial filming
Dh5,000 fine: Damaging safety equipment, throwing objects, entering restricted areas, damaging trains or stations, misuse of emergency systems
Dh100 to Dh10,000 fine: Other violations depending on the nature and severity of the offence
ICA/CAM/Expat Media
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