Emirates cabin crew recruitment in Manila draws long queue of applicants, rants about ‘discriminatory’ requirement

Estimated read time 3 min read

Jobseekers join a long queue during Emirates’ recruitment fair in Manila on April 8, 2024. MOND ORTIZ

A job recruitment fair in Manila for Dubai-based Emirates airline drew a long queue of applicants on Monday (April 8) as well as rants from frustrated jobseekers who failed the height requirement.

Mond Ortiz, a blogger and self-confessed aviation lover, said the queue at recruitment firm Industrial Personnel and Management Services (IPAMS) in Aurora Boulevard in Quezon City, Manila in the Philippines extended beyond the nearby Robinsons Magnolia mall, which is 1.9km away.

“People lined up as early as 1am. According to on-site observations, the line is significantly longer than that of Qatar Airways recruitment in 2022,” Ortiz said. IPAMS had posted that screening hours were from 7am to 11am only.

Video footage and photos posted on social media showed thousands of hopefuls lined up for the Emirates cabin crew open day, the first time that the airline opened recruitment for cabin crew in the Philippines after a 14-year hiring freeze.

When applicants reached the IPAMS building, they were screened for the height requirement set at a minimum of 160cm (five feet and two inches) and an arm reach of at least 212cm. Those who failed to reach the height and reach requirements were asked to leave. This reportedly caused some applicants to rant about staying in the queue for hours only to be instantly turned away over a “discriminatory” requirement.

Defending Emirates’ recruitment process and echoing similar sentiments on social media, Ortiz said the height requirement was “clearly communicated in advance” by the recruitment firm hired to do the initial screening process.

“We have no right to complain because IPAMS and Emirates were upfront about this requirement from the beginning. Let’s refrain from criticizing the requirement or labeling them as discriminatory. The height requirement exists for specific reasons. Emirates operates large aircraft, including close to 100 Airbus A380s, the world’s largest commercial plane. All airlines have requirements and standards,” Ortiz explained.

The blogger described the Emirates recruitment process as “rigorous and challenging”, but said that the airline remained the top choice for aspiring Filipino cabin crew because of its attractive compensation and employment perks. According to the Emirates website, the starting salary for new flight attendants average Dh10,170 per month.

Applicants who pass the initial screening then move to an interview with the airline. Further assessment and tests are then conducted. Successful applicants will also undergo more than seven weeks of training in Dubai. ICA/Expat Media

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