Emirates is a Dubai-based airline.
PHOTO BY ARCHIVE
DUBAI – Dubai-based airline Emirates has refunded a total of more than $1.4 million to customers whose flights were cancelled due to the Covid-19 pandemic.
Emirates said the total amount represents 90 percent of its refund backlog, adding that it continues to make “strong and steady progress” to complete pending refunds.
The refunds are for requests received from March until the end of June.
“We understand that from our customers’ standpoint, each pending refund request is one too many,” said Tim Clark, President of Emirates.
“We are committed to honouring refunds and are trying our utmost to clear the massive and unprecedented backlog that was caused by the pandemic,” he added. ICA/Expat Media
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