Users will be able to log on to their Nol account via their smartphone or smart watch.


Dubai announces new $95.3 million Nol card upgrade

The next time you use your Nol card, you won’t even have to take it out your pocket, you’ll simply use your smartphone or smart watch and go through facial recognition scanners to pay for public transport services in Dubai.

On Sunday (January 28), the Roads and Transport Authority (RTA) announced that the Nol card system in Dubai will undergo a major upgrade worth $95.3 million and has awarded the contract to begin the project.

The announcement came after the RTA unveiled in last October’s GITEX a prototype of a smart gate that will allow public transport users in Dubai to pay fares through facial recognition technology. According to RTA, the system operates by registering and identifying commuters using AI-powered cameras. The system will work with Dubai Metro, Dubai Tram, buses, taxis and marine transport. Watch it here:


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Upgraded Nol card in Dubai

On Sunday, Mattar Al Tayer, Director-General, Chairman of the Board of Executive Directors of the RTA, revealed more details about the features of the upgraded Nol card system, adding that it is aimed at embracing digital payment solutions and fintech, which aligns with the government’s Cashless Dubai initiative.

Since it was launched in 2009, more than 30 million Nol cards have been issued by the RTA. Last year, the average daily use of the card reached about 2.5 million payment transactions.

Once launched, the upgraded Nol card will have a digital payment system using the RTA’s centralised transport fare wallet technology. “The system incorporates payment through smart devices and leverages artificial intelligence technologies, such as facial recognition,” Al Tayer said.

It will be able to provide personalised services and products tailored to the user through a system with innovative features, such as supporting trip planning, booking, and pre-payment through smart channels.

Essentially, users will be able to log on to their Nol account via their smartphone and access a range of services, including buying family and group tickets. They will also be able to check their account balance, travel history, ticket prices and fare calculations.

“It enables users to easily manage their accounts, and handle issues related to lost cards among many other features,” Al Tayer said.

“In terms of electronic security, the new system links all issued cards to individual customer accounts as well as to accounts belonging to companies and multi-user entities. This integration enhances the security of personal and customer data, ensuring privacy protection,” he added. ICA/Expat Media

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