Air India Express apologized for allowing two Covid-19 positive passengers to board their aircraft on two occasions.


Air India Express resumes Dubai flights after being grounded for violating Covid rules


DUBAI – Air India Express announced the resumption of flights to and from Dubai starting on Saturday (September 19), after the Dubai aviation authority suspended the airline’s operations for violating Covid rules.

“All Air India Express flights to and from Dubai will operate as per original schedule with effect from tomorrow, September 19,” the airline announced.

On Thursday, the Dubai Civil Aviation Authority (DCAA) ordered a suspension of the airline’s operations beginning September 18 after agents allowed two passengers positive of Covid-19 to board flights to Dubai airport on two separate occasions in Delhi and Jaipur.

The aviation authority asked Air India Express to submit a detailed action plan “to prevent such incidents from occurring again, which the authority will review and assess.”

Air India Express said it has submitted an apology to the DCAA over the “erroneous acceptance of two Covid-19 positive passengers by the airline’s ground handling agents”, and a detailed letter on the corrective actions it has undertaken.

The airline also said that those suspected of coming in contact with the infected passengers on each flight “have undergone tests and quarantined as determined by the Dubai Health Authority”.

Meanwhile, passengers affected by the suspension of flights on Friday were asked to take off from Sharjah International Airport, while those with flights from India to Dubai were given the option to rebook their tickets. ICA/Expat Media

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